What is the production status and when will my order ship?
1. . Q: Will Drain Strain® work in my sink?
A: Drain Strain® is designed to be a universal replacement stopper for lever actuated drain stoppers and tested to fit in over 90% of the drains in households today. Drain Strain® does not currently work as a replacement for “push-push” drain stoppers.2. Q: Is it easy to install in my sink?
A: YES! Simply remove your current drain stopper and install the Drain Strain® Never-Clog Stopper like you would any other drain stopper. Just make sure to set the height of the basket so that the top of the basket sits below the drain.
3. Q: Can I clean and reuse my basket?
A: Yes! You can certainly clean out the basket and reuse it or “never touch the gunk” by recycling it and replacing it.
4. Q: How often do I have to replace my basket?
A: Replacement frequency will vary depending on user. We anticipate the heaviest of users will clean out or replace baskets once a month and in low use sinks it could be as infrequent as once a year. On average you should clean or replace your baskets every 6-10 weeks.
5. Q: Are the baskets recyclable?
A: Yes!
6. Q: When will Drain Strain® be available in stores?
A: We are currently in discussions with retailers such as Home Depot, Walmart and Lowe’s to have Drain Stoppers and Refill baskets in store by March 2016. Please sign up for updates by email by clicking here and we will notify you just as soon as it is available in stores and in faucets.
7. Q: What Colors are available and will they match my faucet?
A: Currently the cap is available in 3 colors: Chrome, Brushed/Satin Nickel and Oil Rubbed Bronze. We will be using the most common finish in Brushed Nickel and Oil Rubbed Bronze so it will look close to what you have in your sink currently. We cannot guarantee an exact match due to the variety of different faucets in the market today but Drain Strain® is by far the most attractive and easiest Clog Prevention solution ever created!
8. Q: Are the colors on the website accurate reflection of the final product?
A: The chrome plated one will be very close to what is depicted. The brushed nickel and oil rubbed bronze will vary slightly once we have the final product plating formula in place. Sign up for our newsletter and we will update you once we have the final colors so you can place your order.
9. Q: Will Drain Strain®eventually be included with brand name faucets?
A: YES!! We are currently in discussions with major faucet manufacturers that would like to include the Drain Strain®technology with their faucets as a value add for their customers. Sign up for our email updates list and we will notify you when you can buy faucets with Drain Strain® included.
10. Q: Do you haveDrain Strain® for bathtubs?
A: We have one coming soon! We have a patented “Turn, Lift and Click” Bathtub Drain Strain® designed and in the process of being engineered. Please sign up for our email updates list and we will notify you when the bathtub version is ready!
11. Q: What if it doesn’t fit in my sink?
A: We have done everything we could in the design process to avoid this from happening. In the unlikely event that it does not work for you, you can contact us and we can send you a drain pipe that WILL work the basket (chrome only) and you can replace the tailpipe or you can simply ship it back to us (returns address will be included in your packing slip) for a full refund of purchase price. No questions asked.
12. Q: How do I become a retail or Licensing partner?
A: Send all partnership inquiries to partners@drainstrain.com
13. Q: Why is the Drain Strain® top bigger than a standard stopper top?
A: It is designed to be more ornate than a regular stopper. Trust us, when you install it, it will look nicer than what you have today! It is also designed so the gunk inside the drain isn’t visible and you are instead viewing an ornately plated top instead. And, as importantly, the larger top prevents objects from falling into the drain such as caps, toys and jewelry!
14. Q: How do I install Drain Strain®?
A: We will be posting video tutorials shortly. But it is simple to do. Simply remove your existing drain stopper by unclipping the rod below your sink and loosening the connector. That will allow you to remove the existing stopper. Then simply drop the Drain Strain® in to the top of your drain and the rod will connect into one of the 5 holes. Tighten the connector and put the clip back on and drain clogs will be a PERMANENT thing of the past for you!
15. Q: Can you still fill your sink withDrain Strain®?
A: Yes! That is the beauty of Drain Strain®. It looks better and you lose none of the functionality of your current stopper!
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